• Saqiba Sulman

  • Director IT & Business Development

Phone

+965-55083636

Email

saqibasulman@gmail.com

IT Projects

E-Commerce Web Portal and Mobile App for Adhari Water

  • Year: 2022
  • Client: Forman Gen. Trading Co.
  • URL: https://www.adhari.com.kw/
2 / 23

Project Overview:

Forman Gen. Trading Co. is the distributor of the “Adhari Water” brand, specializing in Kuwait and other GCC countries. To enhance its market presence and facilitate online sales, Forman Co. requires the design and development of a comprehensive E-Commerce Web Portal, along with iOS and Android mobile applications for the online sale of “Adhari Water” products.

The project includes the creation of a fully manageable Backend Administration System to oversee customers, sales orders, stock and inventory, discounts and promotions, delivery mechanisms, third-party integrations, and other essential e-commerce features.

The proposed solution will adhere to the best industry trends and practices, ensuring a user-friendly experience paired with an appealing design that aligns with the “Adhari Water” brand. Additionally, MPP offers the option to host the solution at its data center, including 24/7 maintenance and support services to ensure uninterrupted customer engagement and service quality.

Client:
Forman Gen. Trading Co.

Stakeholders and Team:

  • Forman Co. Business Owner
  • Marketing Team
  • IT Team
  • Project Management Team (MPP)

Role:
Lead Project Manager

Objectives:

  • Develop a robust e-commerce platform for “Adhari Water” products.
  • Create intuitive mobile applications for iOS and Android.
  • Implement a comprehensive backend system for effective management.

Scope of Work

Deliverables:

  • E-Commerce Web Portal: A fully functional online platform for product sales.
  • Native iOS Application: An iOS app for seamless shopping experiences.
  • Native Android Application: An Android app to reach a broader audience.
  • Backend Administration System: A system for managing customers, orders, and inventory.
  • K-NET Payment Gateway Integration: Secure payment processing through the Commercial Bank of Kuwait.
  • VISA/MASTER Payment Gateway Integration: Another secure payment option via the Commercial Bank of Kuwait.
  • Shop Now & Pay Later Integration: Installment-based payment options through Tabby (https://tabby.ai/).
  • SMS API Integration: Local SMS notifications for Kuwait.
  • Google Firebase API Integration: Push notifications for user engagement.
  • Annual Hosting Services (Optional): Hosting solutions through MPP.
  • Annual Maintenance & Support Services (Optional): Ongoing support and maintenance.

Project Breakdown Structure

(Include a breakdown of the project phases, such as planning, design, development, testing, and deployment, along with timelines and key milestones.)

Process:

  • Methodology: Agile
  • Phases:
    • Initiation: Gathered requirements from stakeholders and outlined project objectives.
    • Planning: Developed a detailed project plan with timelines and resource allocation.
    • Execution:
      • Designed UI/UX for web and mobile platforms.
      • Developed the backend system and integrated necessary APIs.
      • Conducted thorough testing phases to ensure functionality and user experience.
    • Closure: Delivered the final product, gathered feedback, and provided documentation.

Challenges and Solutions:

  • Challenge: Integrating multiple payment gateways and APIs.
    • Solution: Collaborated closely with third-party vendors to ensure smooth integration.

Results and Impact:

  • Launched a fully functional e-commerce platform, resulting in increased sales and customer engagement.
  • Provided customers with various payment options, enhancing the shopping experience.
  • Established a robust backend system for effective management of operations.

Visuals:
(Include mockups or wireframes of the web portal and mobile apps, flowcharts of the user journey, and any performance metrics post-launch.)

Lessons Learned:

  • The importance of stakeholder feedback during the design phase.
  • Effective communication with third-party vendors is crucial for integration success.

Testimonials: “The e-commerce solution provided by MPP has transformed how we sell and connect with our customers. The new platform is intuitive, efficient, and aligns perfectly with our brand vision.” – [Stakeholder Name]